Cancellations
& refunds.
Simple rules that protect players while giving MPN enough time to refill limited places.
When MPN cancels
MPN will refund the event or league entry fee paid directly to MPN in full. Refunds are returned to the original payment method. Separate costs arranged by a player are not normally reimbursed.
Seven or more clear days before an event
A player who cancels at least seven clear days before the scheduled start is eligible for a full refund of the entry fee paid to MPN.
Less than seven clear days before an event
A refund is provided only when MPN successfully fills the place and receives any replacement payment due. MPN will use the waitlist where practical. An inability to attend, travel disruption or a change of personal plans does not automatically create a refund entitlement, although statutory rights remain unaffected.
Transfers and substitutions
A player may request a transfer to an eligible replacement player. A transfer is valid only after MPN approves it and updates the registration. Entries must not be privately resold.
Material changes
If MPN makes a significant change to the date, venue or essential nature of an event and the player reasonably cannot attend, MPN will offer an appropriate transfer, credit or refund.
League withdrawals
League entry commits a player or pair to the published season. Refund eligibility after fixtures or scheduling work begins will be stated on the relevant league entry page and considered in light of replacement availability and work already performed.
How to request cancellation
Use the cancellation-request option in My MPN or email hello@midlandspadelnetwork.co.uk from the account email address. The time MPN receives the request determines the applicable window. Approved card refunds may take several working days to appear, depending on the bank.