Your data.
Handled properly.

Who is responsible

Dane Clarke trading as Midlands Padel Network is the data controller for information collected through this website and MPN-organised activity. Contact hello@midlandspadelnetwork.co.uk or write to:

Information we collect

We collect identity and contact details, postcode district or playing area, Playtomic rating, playing preferences, age confirmation, photography preference, account security information, event and league entries, attendance, results, communications, consent records and payment references. Stripe processes card information; MPN does not receive or store full card details.

Why we use it

• To create and secure player accounts.
• To organise suitable games, events and leagues.
• To assess eligibility, capacity and competitive entries.
• To administer payments, refunds and essential service messages.
• To protect participants, investigate issues and keep accurate records.
• To send optional news and promotions where a player has chosen to receive them.

Our lawful reasons

Account, entry and payment processing is necessary to take steps at a player’s request and perform our agreement with them. Safety, administration, fraud prevention and accurate competition records rely on MPN’s legitimate interests. Financial records may be retained to meet legal obligations. Marketing and optional photography preferences rely on consent or the individual choice described at collection.

Who receives information

Information is processed by carefully selected services including Supabase for accounts and data, Cloudflare for website delivery and security, Stripe for payments, Resend and Microsoft 365 for email, and Google where a league spreadsheet remains the agreed operational source. Host venues may receive the minimum participant information needed to operate an event. We do not sell player information.

International processing

Some suppliers or their subprocessors may process information outside the UK. Where this happens, we rely on the supplier’s applicable UK data-transfer safeguards and contractual protections.

How long we keep it

• Inactive player profiles: normally two years after the last activity.
• Event attendance, eligibility and operational records: normally three years.
• Financial and transaction records: normally six years.
• League results and standings: may be retained as a historical sporting record, with names removed where appropriate.
• Marketing consent and objection records: for as long as needed to respect the player’s preference.

Information may be retained longer where required for an unresolved complaint, legal claim, safeguarding matter or legal duty.

Your rights

Depending on the circumstances, players may ask for access, correction, deletion, restriction, portability or an objection to certain use. Consent can be withdrawn at any time. Requests can be made through My MPN or by emailing hello@midlandspadelnetwork.co.uk. Identity may need to be verified before information is disclosed or changed.

Complaints

Please contact MPN first so we can try to resolve the issue. A player can also complain to the Information Commissioner’s Office at ico.org.uk.

Cookies and security

The website uses essential technologies needed for secure login, account sessions and service delivery. We do not currently use advertising trackers or non-essential analytics cookies. If that changes, this notice and the consent controls will be updated first.

Updates

We review this notice when the service or suppliers change. Material changes will be communicated where appropriate.

Contact MPN →